You just need to get the information about your operating system you have and Kaspersky version you’re using to fix the problem. When you call the Kaspersky customer support phone number experts, try to give proper information about the computer and events connecting to the issue. If you have tried all solutions and nothing else works, you should contact the customer support team to get a hassle-free solution. Once the virus is deleted, restart your PC and try to open the Kaspersky program again. At such time, you can use the Windows Malicious Software Removal Tool to remove viruses when everything else fails to fix the problem. If viruses infect your PC and you can’t start Kaspersky, you must try a few of the defenses. Sometimes, you might get your anti-virus software disabled or the scans and virus updates blocked. If you’re still facing difficulties after reinstalling the program or you’re unable to install the antivirus, there is a virus or malware that blocks the download. When you receive it, remove Kaspersky, and then click the given link in your email to download the latest version and reinstall the antivirus program. Never remove the current copy of the antivirus until you get an email. You will get a Kaspersky email just after the request. For doing that, access the Kaspersky’s official website and continue with the steps for reinstating the program.įirst of all, you need to click the ‘Download’ button to submit the software request. If you’re still unable to open Kaspersky antivirus, just uninstall and reinstall the Kaspersky. It might happen that an important program file has become corrupted and can’t be resolved by any of the above-given solutions. After installing the updated, you may require rebooting the PC. If you just installed antivirus updated, but you have not installed Windows updated yet, there may be a compatibility issue. When Microsoft unveils new updates for Windows, antivirus software companies, such as Kaspersky also release new updates to ensure the compatibility between the Windows system and their software. Windows comes with its own set of virus protections, that’s why it is necessary to keep it updated. Solution 3 – Check for the Windows Updates If the Kaspersky doesn’t work fine all of a sudden, then rebooting the computer might be helpful to fix the problems. On the restart, Windows drives a Power-on Self-test process that helps you fix the glitches and corrupt files. In most cases, a process glitches or the file becomes corrupted when you’re using the system, often closing a program or shutting down the PC. If you’re performing actions correctly but still unable to open Kaspersky, try to reboot your PC, particularly where it was working properly. If you don’t find it in the proper place, go to the ‘Program Files’ folder on the hard drive to find the Kaspersky application and related folder here. In Windows XP and 7, double-click the Kaspersky icon in the task bar or click the Windows Start button to find the folder and open Kaspersky.
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